1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Account information such as your name, email address, and password
• Organization details and preferences
• Content you create, upload, or store using our platform
• Payment information processed securely through our payment provider
• Communications you send us, including support requests

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including to:

• Create and manage your account and organization
• Process transactions and send related information
• Provide customer support and respond to your requests
• Send service-related notices and updates
• Monitor and analyze usage patterns to improve the platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving you, provided those parties agree to keep this information confidential.

4. Data Storage and Security

Your data is stored on secure servers and we implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our Cookie Policy page.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Data portability where applicable

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Services

Our platform may integrate with third-party services (such as payment processors and external APIs). These third parties have their own privacy policies and we are not responsible for their practices. We encourage you to review their privacy policies before using their services through our platform.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the date at the top. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@kavaro.ai.