1. Acceptance of Terms

By accessing or using the Kavaro platform (operated by VonHofmeister ApS, CVR: 35826297, Denmark), you agree to be bound by these Terms of Service, our Privacy Policy, and our Cookie Policy. If you do not agree with any of these terms, you must not use or access the platform. You must be at least 16 years old to use Kavaro. These terms apply to all users, visitors, and others who access or use the platform.

2. Description of Service

Kavaro is an AI-powered application builder platform that allows users to create, deploy, and manage application templates and instances. The platform uses third-party artificial intelligence providers to power its AI features (see our Privacy Policy for details on which providers are used). The service is provided on a subscription basis with different tiers offering varying levels of features, usage limits, and support.

3. User Accounts

To access the platform, you must create an account using one of our supported authentication providers (Google, Microsoft, Apple, or Facebook). You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your authentication credentials secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

4. Organizations

Kavaro uses organizations as the primary ownership entity. Templates, instances, and associated data belong to organizations, not individual users. Organization administrators control member access, roles, and settings — including which AI model is used for projects. When you are invited to and join an organization, the organization administrator has control over the data and content created within that organization.

5. Acceptable Use

You agree not to use the platform to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Transmit any harmful, offensive, or disruptive content
• Input illegal, abusive, or harmful content into AI conversations
• Attempt to extract, reverse-engineer, or derive training data from AI models
• Attempt to gain unauthorized access to any part of the platform
• Interfere with or disrupt the integrity or performance of the service
• Use the service to build competing products without our prior written consent

6. AI-Generated Content & Chat Data

The platform uses artificial intelligence to assist in generating application code and content. By using the AI features, you acknowledge and agree that:

• Your AI conversations are stored in our database and your conversation content is sent to third-party AI providers to generate responses. See our Privacy Policy for details on which providers are used and how data is handled.
• You are responsible for reviewing and validating all AI-generated output before deploying or relying on it.
• We make no warranty regarding the accuracy, completeness, or fitness for any particular purpose of AI-generated content.
• AI-generated content is not a substitute for professional legal, medical, financial, or other expert advice.
• AI-generated code should be reviewed and tested before use in production environments.
• You use AI-generated content at your own risk.

7. Payment and Billing

Paid subscriptions are billed in advance on a monthly or annual basis. Payments are processed securely by Stripe. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change our pricing with 30 days notice. Failure to pay may result in suspension or termination of your access to the platform.

8. Intellectual Property

The platform and its original content, features, and functionality are and will remain the exclusive property of VonHofmeister ApS. You retain ownership of all content you create using the platform, including AI-assisted content. By using the platform, you grant us a limited license to host, store, and display your content solely for the purpose of providing the service to you.

9. Data Processing & Privacy

Your use of the platform is governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. Key points:

• Your data is stored on servers located in Germany (EU), hosted by Hetzner.
• AI conversation data is processed by third-party AI providers, some of which are located outside the EU/EEA (including the United States and China). By using AI features, you acknowledge these international data transfers.
• We do not sell your personal information.
• You can delete your AI conversation history at any time and request deletion of your account by contacting us.

10. User-Connected Integrations

The platform allows you to connect third-party services such as Google Workspace, Microsoft 365, and accounting platforms. When you connect an integration:

• We only access data within the OAuth scopes you authorize
• You can disconnect any integration at any time
• Third-party services are governed by their own terms of service and privacy policies
• We are not responsible for the practices or content of third-party services

11. Data Portability & Deletion

We support your right to control your data:

• You can request a copy of your data in a portable format by contacting privacy@kavaro.ai
• You can delete your AI conversation history at any time from within the platform
• You can request deletion of your account by contacting privacy@kavaro.ai
• Some data may be retained after account deletion as required by law (see our Privacy Policy for retention periods)

12. Limitation of Liability

To the maximum extent permitted by applicable law, VonHofmeister ApS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the platform, even if we have been advised of the possibility of such damages. This includes, without limitation, damages arising from AI provider outages, changes to third-party services, or inaccuracies in AI-generated content.

13. Disclaimer of Warranties

The platform is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or completely secure. AI-generated content is provided without any guarantee of accuracy or completeness. Your use of the platform is at your own risk.

14. Indemnification

You agree to indemnify, defend, and hold harmless VonHofmeister ApS, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the platform; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you create, upload, or deploy using the platform.

15. Termination

We reserve the right to suspend or terminate your access to the platform at any time, with or without cause or notice, if we believe you have violated these Terms. Upon termination, your right to use the platform will immediately cease. You may also terminate your account at any time by contacting our support team at privacy@kavaro.ai. Provisions of these terms that by their nature should survive termination — including intellectual property, limitation of liability, indemnification, and governing law — shall survive.

16. Changes to Terms

We reserve the right to modify these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review these Terms periodically. Your continued use of the platform after changes are posted constitutes your acceptance of the revised Terms.

17. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Denmark.

If you are a consumer in the EU/EEA, you retain the benefit of any mandatory provisions of the consumer protection laws of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: legal@kavaro.ai
• Company: VonHofmeister ApS, CVR: 35826297, Denmark